Oracle has added new role-based AI agents to its Fusion Cloud Human Capital Management (HCM) platform to improve processes and assist employees with frequent enquiries.
According to Miranda Nash, Oracle’s Group Vice President of AI, these AI-driven advancements, which are part of the most recent HCM Release 25A, are aimed at difficult and time-consuming operations that frequently require substantial study. Many of the new features emphasise employee self-service, which reduces the need for HR intervention.
Key AI-Powered Enhancements
Career Development and Performance Support
- A career planning guide assists employees in charting their career paths by setting personalized goals and developing skill sets.
- A performance and goals assistant helps employees develop goals and prepare for performance assessments.
- A learning and training adviser recommends relevant courses and training programs.
Compensation and Benefits Management
- A timecard assistant automates time-tracking and submissions.
- A tax withholding advisor simplifies tax decisions.
- A compensation guidelines analyst delivers wage information based on market trends and corporate policies.
- A leave and absence analyst assists employees with time-off requests and benefits.
Employee Lifecycle and HR Support
- A new hire onboarding assistant helps employees understand corporate policies and culture.
- A job seeker analyst provides resume guidance, interview recommendations, and job search methods.
- A personal and employment details assistant handles updates on promotions, transfers, and relocations.
- An employee contracts analyst highlights significant clauses from employment contracts.
- A perks and awards feature allows employees to learn more about the various benefits.
Oracle provides secure, cloud-isolated environments with customized access controls for HCM customers. Internally, the company has already adopted several of these AI-powered capabilities, allowing HR staff to move their focus from routine service chores to more strategic initiatives.
Oracle introduced over 100 generative AI capabilities throughout its Fusion portfolio in 2024, and Nash expects that number to be surpassed by 2025.
